Videos are proven to capture more buyers’ attention, advance organic SEO rankings, generate leads and increase conversion rates. The platform delivers automated, integrated and rule/behavior-based, including geo-targeted, video content in real-time, across multiple touchpoints and throughout the entire purchase cycle.įlick Fusion makes it easy for dealers to create desktop and mobile-friendly vehicle inventory videos, video email and customer engagement videos such as testimonials, service department overviews and more. VidCom Mobile App is now available for download in all App stores.įlick Fusion offers a full-solution video hosting, marketing and distribution platform to automotive and other inventory-based industries. The award-winning SMARTFLICKS video marketing platform makes it easy for dealers to create desktop and mobile-friendly vehicle inventory videos, video email and customer engagement videos such as testimonials, service department overviews and more. Most commercially available video chat apps require that both parties use the same operating system, restricting Android users to one app and iPhone users to another app.įlick Fusion is the industry’s leading video marketing solutions provider. VidCom Mobile App is a multi-platform app that can be used on any phone, computer or tablet regardless of operating system. “The younger generation has embraced video emails and video chat, and over time dealers will see engagement rates steadily increase as this form of video communications becomes mainstream.” “VidCom provides auto shoppers with an additional way to communicate with dealerships based on their preference,” said James. This data allows dealers to generate relevant and targeted marketing messages that result in more leads, appointments, and shows. SMARTFLICKS incorporates behavior-based marketing technology that creates user profiles of individual consumers and tracks their video-viewing behavior. VidCom is integrated with Flick Fusion’s SMARTFLICKS video marketing platform. VidCom also allows dealers to push personalized, data driven offers directly to individual customers based upon their viewing activity as well.Īdditionally, all VidCom communications are captured and stored in the CRM, eliminating any “he said, she said” scenarios, and providing sales and training managers with access to every video exchange. This allows dealers to know when their customers or leads are live on any website and watching one of their videos-any video-in real-time. With CRM integration, VidCom creates and updates CRM records in real-time and allows dealers to set real-time alerts on customer browsing activity after engaging in VidMail or StreaMe communications. During the call the customer also has the option to mute the audio and use a built-in chat feature to communicate. Once the video call is initiated, both the customers and dealership staff can choose to engage in one-way or two-way live-streaming communications. The button can be embedded into a variety of communications formats, including on a website’s Vehicle Details Pages (VDPs), or into emails, social media postings and display ads. VidCom video calls are initiated when the customer clicks on a “Video Call” button. VidCom was designed to fulfill this demand while providing the dealership with greater insight into each consumer via Flick Fusion’s SMARTFLICKS video-hosting platform,” said Tim James, COO of Flick Fusion. “Today’s consumer demands instant information and transparency during the car-buying process. Dealers can use VidCom to follow up with leads, engage and build rapport with auto shoppers, send personalized video emails and texts and to perform live-stream vehicle walkarounds. VidCom combines features from both VidMail, Flick Fusion’s email marketing application and StreaMe, a live-streaming video communications app.
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